Shofur Reviews

Shofur has an overall rating of 4.6 based on 100 reviews. Customer feedback on Shofur is mixed: Shofur reviewers highlight positive aspects like reliable service, friendly drivers, comfortable vehicles, competitive pricing, which strongly appeal to groups needing transportation, event planners, corporate clients, travelers. However, Shofur is often criticized for its limited availability in some areas, occasional delays, customer service response time, booking process can be confusing.

4.6/5.0

100 reviews

5 Stars

88

4 Stars

2

3 Stars

0

2 Stars

0

1 Star

10

All Shofur Reviews (100)
whiteostrich327
March 16, 2022
"Last-Minute Cancellation - Avoid This Company"
I had three charter buses arranged for my wedding in April 2022, costing about $3,000. Just TWO WEEKS before the big day, they casually called to inform me that no buses were available, but they could bring some from a nearby city for an extra $4,500! Even though my contract, which was months old, clearly stated a price and they admitted it was their mistake for overbooking, they were trying to pass the entire extra cost onto me without offering anything in return. Now, I'm left scrambling to find other buses, and it feels like they’ve given me the cold shoulder. Nicole Smith and Evan Downton are no help at all, and trust me, you don’t want to deal with this company. They don’t confirm bus availability until a few weeks before your event, regardless of how far in advance you book, and it’ll leave you in a real bind.
Pat.Schmidt
March 10, 2020
"Shofur Really Came Through for Our Journey"
Man, Shofur really came through for our journey. My group and I found ourselves in a bind, needing to reach Denver, and Shofur was super helpful in this tough time. I arranged our charter with them, and everything went smoothly right from the beginning. Excellent service and some really nice folks.
DaleYoung
March 06, 2020
"Appreciation for the Shofur Crew"
Big thanks to the Shofur crew! Our original bus service ditched us at the last second, but your team stepped in and helped me secure another charter bus for our journey, and I couldn't be more grateful. The bus arrived right on schedule, and the driver reached out to me before pickup to go over all the details, which really eased my mind about the whole trip. All in all, I was super impressed and will definitely be using your services again.
purplelion860
March 04, 2020
"Extremely Untrustworthy"
I booked cars with them in Perth, Australia. The service was just awful, super slow and not dependable at all. The last time I made a reservation, the driver ended up at the wrong spot after waiting for 45 minutes. I called Shofur, and they told me they couldn't locate any other drivers close to where I was - right in the heart of Perth's CBD!! Just a dreadful experience.
ElmerPrice
February 26, 2020
"Charter Bus Rental Experience with Shofur"
I booked a charter bus through Shofur and it was a fantastic experience. My driver, Jimmy, was super prepared for the trip and made our journey really enjoyable. He even assisted us in getting the mic set up.
blackleopard850
February 15, 2020
"Prompt Quote with All the Details"
They got back to me super fast with a detailed quote that had everything I needed to wrap up the charter. After that, they followed up and shared the bus details along with the driver's name.
smallsnake724
February 12, 2020
"Shofur is truly the top bus service..."
Honestly, Shofur is the best bus service I've ever used for booking charters for events. They were super responsive and assisted me with arranging the trip. I would totally suggest going with Shofur for chartering a bus.
angrygoose581
February 05, 2020
"Shofur's Service Deserves a Shoutout!"
I gotta say, Shofur really impressed me with their service. They managed to hook us up with a bus on super short notice for our charter. The buses were top-notch, both inside and out, and everything went smoothly. No complaints at all!
AndyDiaz
February 01, 2020
"Big shoutout to the Shofur crew..."
I gotta give a huge thanks to the Shofur team for helping me book a last-minute charter. The whole process was super easy and fast, plus having everything done online was a real bonus. I entered my details on their site, and the charter was arranged. They showed up right on time, and the bus was awesome, not to mention our driver James was great!
Bertha.Patterson
January 31, 2020
"Great Experience with Shofur Charter"
I had a solid charter arranged through Shofur. The bus we got was really nice, and I had asked for some specific features that were all there when it arrived. Gavin, our driver, was awesome and stayed sharp the whole time. My agent reached out to see how things were going during the trip and followed up afterward to make sure all was good. Big thanks to the Shofur crew for an excellent journey!
MattieMiller
January 24, 2020
"Excellent local charter service in my area"
This charter service is top-notch in my town. They were super easy to deal with and provided me a great price for the number of folks on my journey. Shofur really stood out and is definitely deserving of a five-star rating.
welderupalldayrlw
January 23, 2020
"Shofur turned out to be a solid choice among our..."
Shofur turned out to be a solid choice among our local charter services. Their website was super user-friendly, and the agent I spoke with was really helpful. They got me a price quote for my trip in no time, and booking was a breeze. I had a five-star experience, so I can easily recommend them.
Ella.Chambers
January 22, 2020
"Not a trustworthy company. Full of scammers"
This company is definitely not reliable. Their rates are ridiculously high, and when we attempted to cancel our booking just minutes after making it, they were unhelpful. We got a call from another bus service offering a quote that was half the price (4.5k instead of 9k). The bus arrived super late, and honestly, it felt like it was ancient. The customer service was among the worst I've ever dealt with. If you look closely, you'll notice that many of the glowing 5-star reviews seem fake; there's a clear pattern if you read enough of them.
heavybear664
January 17, 2020
"My Experience with Shofur Over Three Trips"
I've utilized Shofur for our charters on three occasions now, and every single time, they've been impressive and reliable. The bus was spotless, fully equipped, and the driver was dressed to impress.
Emma3359
January 09, 2020
"Charter Experience with Shofur"
I booked a trip via Shofur, and let me tell ya, the charter was quite pleasant. I got in touch with Don, who took the time to explain everything we needed to know and ensured he had our full itinerary sorted out. I never felt hurried, which I truly valued.

View More Reviews

Shofur Q&A

Is there an email that I can get a quote from?

Can you share a success story using SHOFUR?

Jeremiah.Murphy
March 03, 2019

“We had a good experience wit Shofur for uor company event.”

JeffreyMartinez
January 24, 2019

“Yeah over 10 occasions have been a success. They're the most organized bus company out there.”

I signed a contract with Courtney Rutherford 4 Shofur to use my location (2) as one of your locations 4 months ago. He not payed me for June15 -$1000!

Have a question about Shofur?

Customer Reviews

Questions & Answers

Ask a Question

Welcome to WorthEPenny.com! We use cookies to better understand your preferences, optimize our website and services, enhance user experiences, personalize content and ads, and provide social media and other third-party features. If you want to learn more about cookies and why we use them, visit our Cookie Policy page.